Last updated: 03/10/2026

Welcome to Gander Marks. By visiting gandermarks.com or placing an order with us, you’re agreeing to everything laid out below. If you don’t agree with any part of these terms, please don’t use the site.

Who We Are

This website is operated by Gander Marks, registered under VIET HAN GARMENT JOINT STOCK COMPANY, company number 2400562448. Our U.S. mailing address is 535 Mission St, 14th Floor, San Francisco, CA 94105, United States.

Using Our Website

You need to be at least 18 years old (or the age of majority where you live) to use this site. You agree to use it only for lawful purposes — no hacking, scraping, uploading harmful code, spamming, or impersonating others. Violating these terms may result in immediate termination of your access.

Our Products

We sell custom-printed t-shirts, hoodies, and sweatshirts using a print-on-demand process — each item is made specifically for the customer who ordered it. A few things to keep in mind:

Colors may vary slightly between your screen and the actual product. This is normal and not considered a defect. Sizes follow U.S. sizing standards. Check the size guide on each product page before ordering. Choosing the wrong size falls under “change of mind” rather than a defect — see our Refund and Returns Policy. Product images are as accurate as possible but are meant for illustration. Minor differences in color, texture, or print placement may occur.

We do our best to keep listings accurate, but if we spot a pricing or description error that affects your order, we’ll contact you before processing it.

Pricing and Availability

All prices are in USD and include the product cost only. Shipping fees and taxes are calculated at checkout. We may change prices at any time, but once your order is confirmed, the price you paid is locked in. If something goes out of stock after you’ve ordered, we’ll offer a full refund or an alternative.

Orders and Payment

We reserve the right to accept or decline any order. Payment is processed at the time of purchase through Stripe or PayPal. You confirm that all information you provide is accurate and complete. For full details, see our Payment Policy.

Order Cancellations

You have a 24-hour cancellation window from the time you place your order. After that, production may have already started and we may not be able to cancel. Contact us at contact@gandermarks.com with your order number if you need to cancel. If the window has passed, see our Refund and Returns Policy for your options.

Intellectual Property

Everything on this site — logo, brand name, designs, photos, graphics, and content — is the property of Gander Marks or our licensed partners. You may not copy, reproduce, or use any of it for commercial purposes without written permission.

Shipping, Returns, and Refunds

Shipping timelines, costs, and carriers are detailed in our Shipping Policy. We can’t guarantee exact delivery dates — delays from carriers or other factors beyond our control aren’t our responsibility, though we’ll always help where we can.

Return eligibility, refund timelines, and exchanges are covered in our Refund and Returns Policy. We recommend reviewing it before purchasing.

Limitation of Liability

To the fullest extent permitted by law, Gander Marks shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or our products. Our total liability for any claim is limited to the amount you actually paid for the item in question. This doesn’t affect consumer protection rights that can’t be waived by agreement.

Disclaimer of Warranties

Our website and products are provided “as is” and “as available”. We make no warranties — express or implied — regarding reliability, accuracy, or availability. We disclaim all implied warranties including merchantability, fitness for a particular purpose, and non-infringement. See our Disclaimer page for more details.

Third-Party Links

Our site may link to external websites we don’t control. We’re not responsible for their content or privacy practices. Visit them at your own discretion.

Indemnification

You agree to indemnify and hold harmless Gander Marks from any claims, damages, or expenses arising from your use of the site, violation of these terms, or infringement of any third-party rights.

Governing Law

These Terms & Conditions are governed by the laws of the State of California, United States. Any disputes shall be resolved in the courts of San Francisco County, California.

Severability

If any provision is found unenforceable, it will be modified or removed. The remaining terms stay in full effect.

Changes to These Terms

We may update these Terms & Conditions at any time. The updated version will be posted here with a new “Last updated” date. Continued use of the site after changes means you accept the new terms.

Contact Information